Privacy Policy

Last Updated: 2026-04-14

This Privacy Policy explains how DETOOLS LTD ("we," "us," or "our") collects, uses, and protects your information when you use FluxAI Pro at https://fluxai.pro (the "Website").

1. Information We Collect

1.1 Personal Data

  • Account information: Name and email address (via Google OAuth sign-in)
  • Payment information: Processed securely by Stripe. We do not store your credit card details on our servers.
  • Generated content: Prompts you submit and images/videos generated through our services.

1.2 Non-Personal Data

  • IP address, browser type, device information, and browsing patterns
  • Usage data such as features used, generation history, and session duration
  • Cookies and similar tracking technologies

2. How We Use Your Data

We use your data to:

  • Provide and maintain our AI generation services
  • Process payments and manage your account
  • Enforce our Acceptable Use Policy through content moderation
  • Improve our services and user experience
  • Communicate service updates and respond to support requests
  • Comply with legal obligations

3. Third-Party Services

We share data with third-party services as necessary to operate our platform:

  • Payment processors — to process transactions securely
  • Authentication providers — to verify your identity when signing in
  • AI service providers — to process your prompts and generate content
  • Hosting and infrastructure providers — to deliver our services reliably

We do not sell or rent your personal information to third parties.

4. Data Retention

  • Account data: Retained while your account is active. You may request deletion at any time.
  • Generated content: Stored for your access in "My Arts." You may delete individual items.
  • Payment records: Retained as required by tax and financial regulations (typically 7 years).
  • Moderation logs: Retained for compliance and safety purposes.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Delete your account and associated data
  • Export your data in a portable format

To exercise these rights, contact us at [email protected].

6. Age Restriction

FluxAI Pro is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will terminate their account and delete their data.

7. Content Moderation and Safety

We implement multiple layers of content moderation to ensure platform safety:

  • Automated prompt filtering for prohibited content
  • AI-powered output screening for policy violations
  • Logging of moderation actions for audit and compliance purposes

For details on prohibited content, see our Acceptable Use Policy.

8. Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how our services are used. You may disable non-essential cookies through your browser settings.

9. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on our Website.

11. Contact

For questions about this Privacy Policy, please contact us at:

DETOOLS LTD Email: [email protected] Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom