Terms of Service

Last Updated: 2026-04-14

These Terms of Service ("Terms") govern your use of FluxAI Pro, operated by DETOOLS LTD ("we," "us," or "our"), accessible at https://fluxai.pro (the "Website"). By accessing or using our services, you agree to be bound by these Terms, our Privacy Policy, our Acceptable Use Policy, and our Refund Policy.

1. Description of Services

FluxAI Pro is an AI-powered image and video generation platform. We provide access to multiple AI models through partnerships with third-party providers for creative content generation.

2. Eligibility

You must be at least 18 years of age to use our services. By creating an account, you represent and warrant that you are at least 18 years old. We reserve the right to terminate accounts that we reasonably believe are operated by users under 18.

3. Acceptable Use

Your use of FluxAI Pro is subject to our Acceptable Use Policy. You agree not to use our services to generate content that is illegal, harmful, sexually explicit, or that violates the rights of others. We reserve the right to suspend or terminate accounts that violate our Acceptable Use Policy without prior notice.

4. Credits and Subscriptions

4.1 Credits

We operate on a credit-based system. Credits are consumed when you generate images or videos. Pricing details are available on our Pricing page.

4.2 Subscriptions

Subscription plans auto-renew at the end of each billing cycle (monthly or yearly) until cancelled. You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain access until then.

4.3 Pricing Changes

We may adjust pricing with 30 days' notice. Existing subscriptions are honored at the current rate until the next renewal.

5. Refunds

Refunds are handled according to our Refund Policy. We offer refunds for unused credits within 14 days of purchase.

6. Intellectual Property

When you generate content using our services, you retain usage rights to the output, subject to:

  • Our Acceptable Use Policy
  • The license terms of the underlying AI models
  • Applicable intellectual property laws

You may not claim that AI-generated content was created by a human when such disclosure is required by law.

7. Content Moderation

We employ multiple layers of content moderation to enforce our Acceptable Use Policy:

  • Automated prompt filtering for prohibited content
  • AI-powered output screening
  • Manual review of flagged content
  • User reporting mechanisms

Content that violates our policies will be removed, and repeat violations may result in account termination.

8. User Data and Privacy

We collect and process user data as described in our Privacy Policy. By using our services, you consent to such processing.

9. Limitation of Liability

To the maximum extent permitted by law, DETOOLS LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Dispute Resolution

Any disputes arising from these Terms shall first be addressed through good-faith negotiation by contacting us at [email protected]. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Governing Law

These Terms are governed by the laws of England and Wales, United Kingdom.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified via email or a prominent notice on our Website. Continued use of our services after such changes constitutes acceptance of the updated Terms.

13. Contact

For questions about these Terms, please contact us at:

DETOOLS LTD Email: [email protected] Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom